1). How would you rate your experience dealing with the Stoneridge team? (1-5)

 
2). Did you find that we were generally available when you tried to contact them? (1-5)

 
3). Were you pleased with the level of attention shown your campaign? (1-5)

 
4). Did we do a good job of following your instructions? (1-5)

 
5). Were you pleased with our work and behavior? (1-5)

 
6). Do you feel that members of the Stoneridge team were available to assist you when you needed help?

 
7). How would you describe the delivery of your product? Was it delivered on or before the time promised?

 
8). Did the final product adequately represent the final you approved for print?

 
9). How do you view the quality of our work?


What do other firms do better than us, and where you do feel we’re stronger than other firms?

 
10). Do you have any comments or suggestions as to how we might improve our customer service?

 


 
 
 
   
Election Magazine Digital Victory Agency Seven